Moderation on Wolfy
Want to know how the Wolfy moderation team works? This article will answer your questions!
What is a Moderator?
A moderator is a Wolfy player who decides to get involved in the community to make the Wolfy environment more enjoyable. Their role is to ensure compliance with the rules and the general conditions of the platform.
A moderator has several tasks:
- Moderation of the Wolfy game
- Moderation of the Discord
- Moderation of the suggestions
- The management of the support chat
How to recognize a Moderator?
A moderator is easily recognizable: they have a blue rank. If you have any doubts, you can always move your mouse over a player's username and you will get the details of their rank.
Once you have made a report, how does it work?
If a player causes a problem, and breaks the rules you can report them.
Once you have reported a player, a moderator will take care of it. They will have access to the game history to help them make their decision.
Why isn't my report processed instantly?
The Wolfy team considers that it is preferable that a human verifies the reports. Indeed, a robot will not be able to take into account the context of a game, the various unfair gameplay indicators or cheating.
A careful verification is often necessary in order not to make a mistake in judgment. In addition, certain reports are considered a priority when a player has been reported many times. As a result, it may take up to two days to process a report.
I have a problem on the Discord, what can I do?
If you're encountering a problem on Discord (spam, provocation, harassment etc.) you can mention an active moderator in the channel where the problem occurred so that they can deal with the situation.
Appealing on Discord
In order to preserve the anonymity of the moderators, to group and centralize the various requests addressed to the moderation and in order to obtain more precise and complete answers, the Wolfy team does not take any request concerning Discord or in-game punishments via private messages.
If you wish to appeal a punishment, you must contact us via the support chat.
Read more
You can refer to these guides to learn more about Wolfy:
Updated on: 07/11/2021
Thank you!